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Janet Boguch Coaching Services

COACHING OVERVIEW – Q's and A's

Q: WHAT IS COACHING?

Coaching is a supportive and client centered process of guiding individuals and groups make more conscious decisions.

Coaching provides a safe, confidential space for reflection and feedback and for individuals to air concerns, to consider solutions and act on them with support.

The ultimate goal of coaching is to help someone – or a group – move to a new action or behavior while learning, growing and developing.

The International Coach Federation ICF defines coaching as partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.

Coaching is a relationship based on mutual respect and trust. The coach supports an individual to improve performance and to get better results – depending on what s/he wants to achieve.

Coaching is not therapy. However….
Coaching borrows from both consulting and therapy.

Coaching borrows from both consulting and therapy.

Q: WHY DO PEOPLE SEEK COACHING?

  • When individuals want to…
  • Develop management or leadership skills, confidence and increased competency
  • Manage time more effectively
  • Develop a better personal life balance
  • Manage conflict better
  • Handle stress better; deal with being overwhelmed
  • Gain clarity about a career path
  • Manage organizational change
  • Prepare for or manage an executive transition
  • Improve working relationships with a team, staff or board members
  • Address a specific organizational challenge
  • Leave a job or a situation or are in a personal or professional transition

Q: HOW CAN COACHING CONTRIBUTE TO MY DEVELOPMENT AS A LEADER?

  • Help leaders gain new perspectives on themselves and their situations.
  • Build the confidence of leaders.
  • Retain valued employees.
  • Develop new leaders.
  • Bring renewed energy to longtime leaders so they can recommit to the tasks ahead.

Q: HOW DOES COACHING CONTRIBUTE TO THE SUCCESS OF MY ORGANIZATION?

  • Stronger Leadership
  • Smoother Transitions
  • Stronger Leadership Teams
  • Coaching Can Have a Ripple Effect
  • Employee Retention
  • Improved Employee and Team Performance

Q: WHAT ARE THE BENEFITS of COACHING?

  • Provides tailored and timely assistance
  • Provides an objective and confidential ear
  • Offers a time and place to reflect
  • Helps in problem solving and accountability
  • Facilitates application of learnings from other leadership supports
  • Enables ongoing and consistent support

Q: WHAT ARE THE OUTCOMES and SUCCESS INDICATORS of COACHING?

In partnership with the Coach, the aim of coaching is for the Client to:

  • Gain insight about behavior and performance enabling better leverage of strengths and improved performance
  • Develop positive and sustainable change
  • Increased self-awareness. A major outcome of coaching for the individual is a higher level of self-awareness, which, along with self-management, may be a prerequisite for strong leadership.
  • Better management skills
  • Higher levels of confidence, clarity.

Q: WHAT ARE THE COACH’s RESPONSIBILITIES?

  • Set the stage for the coaching engagement by establishing structure and frequency of sessions aligned with client’s needs
  • Establish ground rules with the client
  • Maintain confidentiality
  • Help client identify strengths and developmental areas
  • Work with client to create an individual development plan which provides actionable and useful goals
  • Assess the current situation. This might include an initial individual development assessment process, an in-depth interview, and/or interviews with specific client colleagues or relations
  • Notice improvements no matter how small; recognize that change takes time
  • Provide honest and direct feedback
  • Include discussion of coaching goals throughout coaching engagement
  • Support the learning process with relevant assignments
  • Be prepared and on time for meetings

Q: WHAT ARE THE CLEINTS’ RESPONSIBILTIIES?

  • Try new behaviors
  • Be open to new learning
  • Solicit feedback on how s/he is doing
  • Be honest with the Coach – openly share what’s working and what isn’t
  • Be prepared and on time for meetings
  • Notify Coach at least 48 hours in advance if a session needs to be rescheduled
  • Be prepared and on time for meetings

Q: HOW DOES COACHING WORK?

  • Coaching sessions are conducted in person and/or on the telephone
  • Meetings are typically one to one and half hours long every other week or weekly depending on the client’s needs
  • Sessions may be supplemented by follow-through emails
  • Coaching, which is not advice, therapy or counseling, may address specific personal or professional issues, leadership challenges or questions about one’s life’s chapters
  • Coaching concentrates on the client’s future options and choices
  • If assignments are agreed upon by the Client, s/he will be expected to practice new approaches, read recommended material and/or engage in reflective observations